Acronis errors and solutions, online support

111) Can't uninstall Acronis True Image Home from Add/Remove Program

Run registry editor (Start -> Run -> regedit). Go to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
In the left pane are the programs (some represented by numbers and letters, and some by their name) and in the right pane you can see the display name.
Find Acronis True Image Home and delete it.

112) Error: Connecting to the license server

Acronis Bootable Rescue Media will not be able to access Acronis License Server installed on the computer it's booted on, as Acronis License Server service needs to be running.

113) Acronis I-node corrupted (0x70012)

Acronis True Image Home 2009 Errors Out with "I-node corrupted (0x70012)" When Backing Up an Ext3 Partition. This is a bug of Acronis True Image Home 2009.

This bug refers only to the new ext3 file system, which has i-node size equal to 256 bytes.

The new ext3 file system is included in the new Linux distributions such as Ubuntu 8.10, OpenSUSE 11.0, Mandriva Spring 2008 and others.

114) Error: Operation with Partition "3-0" was terminated

Use check disk utility. Check the disks for errors:

- Go to the Command Prompt (Start -> Run -> cmd)
- Enter the command: "chkdsk DISK: /r" (where DISK is the partition letter you need to check) for every partition that is visible in My Computer. Please note, that checking the C: drive may require you to reboot the machine.

115) Acronis Error: "Missing operating system" after clone

Here is article from Microsoft support regarding this issue http://support.microsoft.com/kb/321626

116) File I/O error (0x40011)

The I/O errors may concerns Acronis SnapAPI drivers malfunction or file system errors. You may try to reinstall Acronis True Image Home 2009 and run chkdsk utility. Check the disks for errors in the following way:

- Go to the Command Prompt (Start -> Run -> cmd)
- Enter the command: "chkdsk DISK: /r" (where DISK is the partition letter you need to check) for every partition that is visible in My Computer. Please note, that checking the C: drive may require you to reboot the machine.

117) Acronis Error: Specify location of volume X

Using Acronis True Image Home you can save volumes of the same backup to various places. You can save full, incremental and differential backups of the same data entity (e.g., a partition, disk, E-mail) almost anywhere you like. In the earlier versions of Acronis True Image Home all backups belonging to the same data entity could be stored only in the same place. Now you have the ultimate flexibility in choosing a place for backups of the same data entity - a network share, CD/DVD, USB stick, FTP-server, any local internal or external hard drive, etc.

To solve the issue specify location for the backup archive volume Acronis True Image Home can't find.

118) Error: "None System Disk, press any key" after restore from the full drive image

1) Create Acronis bootable disc on any computer. You can download free trial version of Acronis True Image Home 2009

2) Boot the computer in question with Acronis bootable disc

3) From program window choose Manage Acronis Secure Zone, then Remove Acronis Secure Zone. The space will be allocated to the other partition.

4) After reboot everything should be settled down.

119) Can’t backup under Acronis bootable disc, error “Failed to write to the sector x of the hard disk x”. Backup from Windows completes successfully.

If the controller is in RAID mode and you can change it to IDE/SATA or AHCI in BIOS, it will work properly.